The challenge was to help the Estonian Ministry of Justice to make court proceedings more efficient. A court system KIS2 was implemented to automate court proceedings from the beginning until the end.
Estonian Ministry of Justice, after automating court processes, improved the efficiency of administrative cases up to 20 times. Overall, Estonia holds the second place in Europe regarding the speed of court proceedings.
The initial claim can be entered via public portal 24/7. During the next working hour, the court clerk confirms the case, allocates a judge and appoints the first hearing. Once it is confirmed, the workflow engine brings the necessary data to the portal of the allocated judge. Meanwhile, the judge and other participants can provide further evidence electronically, answer questions and even involve legal representatives in the process.
If the case is simple, the hearing will be held electronically with no need to visit the courthouse. All participants will receive the decision over the public portal using x-Road technologies. Finally, the final procedures, ie. bailiff processes, are automated as well. The fines can be collected automatically without the need to physically access bank accounts.