S2B Energia, a Finnish service company specialized in energy and water maintenance businesses, and Net Group Nordic are combining their forces and launching a seamless digital service package for utility companies, using Synerall.
Changes in Finnish energy market
Finnish energy market is going to be centralized by 2019. Setting up a service package with a seamless customer information system for utility companies, helps companies become more competitive on the market that’s growing more and more international.
Another important aim is to offer an alternative to sizable increases in electricity distribution costs. The new service package helps service processes become more efficient and less time-consuming.
“We are very excited about this co-operation with Net Group Nordic. Synerall is cost efficient, easy to use and very quick to implement.” says S2B Energia’s CEO Mika Vuori.
As an easy to use and quickly implementable service that automatizes time-consuming processes such as invoicing, Synerall can be offered to large and small businesses and is not exclusive to utility companies.
By outsourcing some of its support services to a service company, companies can focus on their own primary functions. Synerall combines providing a digital service for the customer and management of the company’s customer service processes.
Synerall is already used by different businesses around Europe. It’s used in the UK, Finland and Estonia. The first to adopt Synerall as a part of their S2B Energia service package next year will be Finnish utility companies Leppäkosken Sähkö Oy and Vatajankosken Sähkö Oy.